Our team at Planet Smile is eager to welcome you and your family to our dental office in Pflugerville, Texas! We strive to provide each patient with attentive, gentle, and high-quality service in Spanish or English. Please contact us today to schedule your appointment with our friendly dentists!
Megan – Registered Dental Assistant/Office Manager
Megan moved to Texas from Missouri in 2010 and studied the accredited dental assisting program at the College of Healthcare Professionals in Austin, TX, graduating in 2013. Within one year of practice, she became a certified CAD/CAM digital designer with Planmeca University, specializing in digital same-day restorations, utilizing 3D imaging software, and was training to become an integration specialist. She was previously a dental assistant instructor in Liberty Hill, Texas.
She believes in oral-systemic relation and strives to have every patient informed of the correlation of overall body health and its connection to the mouth. Her standard of care is extremely high, and she values individualized patient care.
Quickly progressing in the dental world from assisting to training and designing, she is motivated to share her knowledge with other driven individuals and to build and inspire.
Amy – Treatment/Financial Coordinator
Amy attended the University of New Orleans and has a rich background in customer service. Amy joined Planet Smile in 2016. She previously worked in a pediatric dental office as a patient care specialist and an orthodontic office as the treatment plan coordinator. Her current role allows her to create and present dental treatment plans, as well as verify and maintain healthy patient financial ledgers. She loves seeing our patients leave with a smile!
Wiley – Hygiene/Insurance Coordinator
Wiley recently joined our team at Planet Smile in 2017. He has lived in Austin for over 20 years and graduated from St. Edward’s University in 2010 where he played collegiate golf. He has a rich customer service background and loves the family atmosphere here at Planet Smile. In his current role as the Hygiene/Insurance Coordinator he verifies patient insurance benefits as well as manages the hygienists schedules. Wiley has worked in the dental field for over four years and is hoping to attend dental school in the near future. In his free time, Wiley loves to explore the many golf courses and restaurants the city has to offer, as well as, rooting for his favorite sport teams.
Cossandra – Registered Dental Hygienist
Cossandra has over 20 years of experience in dental hygiene and has been part of our team since January 2017. She graduated magna cum laude with a Bachelor of Science in dental hygiene in 1997. Cossandra attended Jackson MS and the University of MS Medical Center.
Amber – Registered Dental Hygienist
Amber joined Planet Smile in 2017. She is originally from North Texas and moved to the Austin area in 1999. Amber graduated the Dental Hygiene program at Temple College in 2007, and was previously a Registered Dental Assistant from 1998-2005. On the weekends Amber enjoys playing softball and volleyball courts with her 4 daughters.
Nelda – Registered Dental Assistant (Bilingual)
Nelda has been with Dr. Caldwell since 2015. She has a lot of experience working with children and patient education in the dental field. Nelda is also bi-lingual in Spanish. Nelda graduated from dental assisting school in 2008, taking her courses at UTSA. She loves working with our great doctors at Planet Smile. Nelda is a mother of three and loves to travel and help others—she has been part of a medical mission team volunteering at a dental clinic.
Ivan – Registered Dental Assistant (Bilingual)
Come back soon to learn more about Ivan!
Laticia – Registered Dental Assistant
Tisha joined our team at Planet Smile after graduating the dental assisting program at Everest Institute. She enjoys spending time with her son, he is her sidekick!
Courttney – Registered Dental Assistant
Courttney joined our team at Planet Smile after graduating from the College of Healthcare Professionals. She loves the atmosphere and family setting at Planet Smile and appreciates being part of a team who made her feel really comfortable during her externship. Courttney has a three-year-old daughter who wants to be just like her mommy and work in the dental field!
Nicole – Registered Dental Assistant